Privacy policy

At EcoGrowMedia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

Information We Collect

We collect the following types of information:

• Personal details such as your name, email address, phone number, and shipping/billing addresses when you make a purchase or contact us.
  
• Payment information processed securely through our payment providers; we do not store your full payment details.
  
• Website usage data including your IP address, browser type, and pages visited, collected via cookies and analytics tools to improve our website experience.

How We Use Your Information

We use your personal information to:

• Process and deliver your orders.
  
• Communicate with you about your purchases or inquiries.
  
• Improve our website, products, and customer service.
  
• Send marketing emails (only if you’ve opted in).
  

You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.

How We Protect Your Information

We use industry-standard encryption and secure servers to keep your data safe. Access to personal data is limited to authorized personnel only.

Sharing Your Information

We do not sell your information.

We may share limited data with trusted third parties (such as delivery couriers or payment processors) to complete your orders. All partners comply with strict data protection standards.

Cookies

Our website uses cookies to enhance your browsing experience, track site usage, and improve functionality. You can disable cookies in your browser settings, but some features may not function properly.

Your Rights

You have the right to:

• Access, correct, or delete your personal data.
  
• Withdraw consent for marketing communications.
  
• Request details about how your data is stored and used.
  

To exercise these rights, contact us at support@ecogrowmedia.co.uk.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

Contact Us

If you have any questions about this Privacy Policy, please contact:

support@ecogrowmedia.co.uk

EcoGrowMedia